How to Check and Pay your Electricity Bills in Saudi Arabia

Electricity is a crucial part of daily life, and managing utility bills efficiently is essential for every household and business. In Saudi Arabia, the Saudi Electricity Company (SEC) provides a variety of methods to check and pay your electricity bills, ensuring convenience for all users. This comprehensive guide outlines the steps for checking your electricity bill using your meter number and the various ways to make payments securely and efficiently.

Understanding the Meter Number and Its Importance

The meter number is a your electricity connection. It’s essential for accessing your billing details, making payments, and addressing any account-related queries with the Saudi Electricity Company. Always ensure the accuracy of your meter number before using it to check or pay your bill.

How to Check Your Electricity Bill Using Your Meter Number

SEC offers multiple channels for customers to check their electricity bills. These include online platforms, mobile applications, and other convenient methods. Below are the primary options:

1. Using the SEC Website

The SEC’s official website is an efficient tool for accessing your electricity bill details. Here’s how to use it:

1. Visit the SEC Website: Go to www.se.com.sa.
2. Log in or Register:

• Users can log in with their login username and password.
• New users need to register by providing personal details, including their meter number.

1. Access Bill Inquiry: Navigate to the “Services” section and select “Bill Inquiry.”
2. Enter Your Meter Number: Provide your meter number and click “Submit.”
3. View Your Bill: Your bill details, including the amount due, due date, and payment status, will be displayed.

2. Using the SEC Mobile App

For those who prefer managing their bills on the go, the SEC mobile app is a convenient option.

1. Download the App: Install the “Saudi Electricity” app from the Google Play Store or Apple App Store.
2. Log in or Register:

• Log in with your existing SEC account.
• If you’re a new user, create an account using your meter number and other details.

1. Access the Billing Section: Open the app and navigate to the “Billing” section.
2. Input Your Meter Number: Enter your meter number in the designated field.
3. Check Your Bill: The app will display your bill details, including the total amount, due date, and payment status.

3. Via SMS Service

The SEC also provides a quick and simple SMS service for customers to check their bills:

1. Compose an SMS: Send your meter number to 500120.
2. Receive Bill Details: Within moments, you’ll receive a reply with your bill amount, due date, and payment status.

4. By Contacting SEC Customer Support

If you prefer a more personalized approach, you can contact SEC’s customer support for assistance:

1. Dial the Helpline: Call SEC’s customer service number at 920001100.
2. Provide Your Meter Number: Share your meter number with the customer service agent.
3. Get Bill Information: The agent will provide your bill details over the phone.

How to Pay Your Electricity Bill

Paying your electricity bill in Saudi Arabia is straightforward, with various options to suit your preferences. Below are the most common methods:

1. Online Payment via the SEC Website

You can pay your bill securely through the SEC’s official website:

1. Log in to Your SEC Account: Access your account on www.se.com.sa.
2. Select Payment Option: Navigate to the “Payments” section and choose your preferred payment method.
3. Enter Payment Details: Provide your debit/credit card information or other payment details.
4. Confirm Payment: Verify the information and complete the transaction.

2. Using the SEC Mobile App

The SEC mobile app also supports bill payments:

1. Open the App: Log in to your account on the “Saudi Electricity” app.
2. Navigate to Payments: Select the “Pay Bill” option.
3. Complete the Payment: Use your preferred payment method to settle the bill securely.

3. Bank Payment Options

a. Online Banking

1. Log in to your bank’s online bank account .
2. Navigate to the “Bill Payments”.
3. Select “Saudi Electricity Company” as the payee.
4. Enter your meter number and confirm payment.

b. Mobile Banking Apps

1. Open your bank’s mobile app.
2. Follow the same steps as online banking to pay your bill.

c. ATM Payments

1. Go to an ATM and choose the “Bill Payment” section.
2. Select “Saudi Electricity Company” and input your meter number.
3. Confirm and complete the transaction.

4. SADAD Payment System

SADAD is a widely-used bill payment system in Saudi Arabia:

1. Access SADAD Services: Available through online banking, mobile apps, or ATMs.
2. Select SEC: Choose “Saudi Electricity Company” from the list of service providers.
3. Input Meter Number: Enter your meter number as requested.
4. Confirm and Pay: Complete the transaction securely.

5. In-Person Payment

For those who prefer face-to-face transactions, SEC offices and authorized payment centers are available:

1. Visit an SEC Office: Use the SEC website or app to locate the nearest office.
2. Provide Your Meter Number: Share your meter number with the representative.
3. Make Your Payment: Pay using cash, card, or other accepted methods.

Tips for Managing Your Electricity Bills

• Enable Notifications: Use the SEC app or website to set up alerts for due dates and payment reminders.
• Track Your Usage: Regularly monitor your electricity consumption to avoid unexpected high bills.
• Plan Ahead: Set aside a budget for electricity bills to ensure timely payments.

By leveraging these convenient methods, you can efficiently manage your electricity bills in Saudi Arabia, ensuring uninterrupted service and avoiding late fees.