How to Update Your Passport by Visiting Jawazat

When living or working in Saudi Arabia, keeping your documents up to date is crucial, especially your passport. If your personal information has changed or your passport is nearing expiration, you must complete the Naqal Maloomat (updating personal information) process through Jawazat (the General Directorate of Passports). In this comprehensive guide, we provide step-by-step instructions and important tips to ensure your passport update at Jawazat goes smoothly.

Step-by-Step Guide for Updating Passport Information at Jawazat

1. Understanding the Naqal Maloomat Process

The Naqal Maloomat process refers to updating passport-related personal details in the Jawazat system. This is mandatory for expatriates who:

• Have renewed their passport.
• Changed personal details like name or nationality.

Failure to update this information may result in legal complications or issues with your Iqama (residency permit).

2. Required Documents for Naqal Maloomat

To ensure a smooth process, gather the following documents before visiting Jawazat:

• Your original new passport and a clear photocopy.
• Your old passport for reference.
• Iqama (original and copy).
• Sponsor’s authorization letter (for employees under sponsorship).
• Jawazat appointment confirmation slip (booked via the Absher platform).

3. Booking an Appointment via Absher

To avoid long waiting times, you must schedule an appointment using the Absher platform. Follow these steps:

1. Log in to your Absher account at Absher.sa.
2. Navigate to the “Appointments” section.
3. Select “Passport Services” and choose “Naqal Maloomat”.
4. Pick your preferred date, time, and Jawazat branch.
5. Print or save the appointment confirmation slip.

4. Completing the Naqal Maloomat Process at Jawazat

On your appointment day, arrive early and proceed as follows:

• Visit the reception counter to confirm your appointment and receive a queue number.
• Submit your documents at the relevant counter when your number is called.
• Verify the information entered by the officer to avoid errors.
• Wait for your updated information to be processed and approved.

5. Tips for a Successful Visit

To make your visit efficient:

• Double-check your documents for completeness.
• Ensure your Iqama and passport names match exactly.
• Carry additional passport-sized photos in case they are requested.
• Wear modest attire to comply with local customs.

6. Follow-Up and Confirmation

Once your Naqal Maloomat is processed:

• Check your updated passport information on Absher or through your Muqeem account.
• If there are discrepancies, revisit Jawazat promptly to correct errors.

Common Issues and Solutions

1. Missed Appointments

If you miss your scheduled appointment:

• Rebook your appointment via Absher as soon as possible.
• Avoid frequent no-shows to prevent restrictions on future bookings.

2. Incorrect Information Entry

Mistakes in personal details can lead to serious issues. To rectify errors:

• Visit Jawazat with supporting documents.
• Request a correction service and follow the officer’s guidance.

3. Language Barriers

If you are not fluent in Arabic:

• Bring a translator or a friend who speaks Arabic.
• Use translation apps to understand key terms.

Frequently Asked Questions

1. Is Naqal Maloomat necessary after passport renewal?

Yes, it is mandatory to update your passport details in the Jawazat system after a passport renewal to avoid potential legal issues.

2. How long does it take to complete the Naqal Maloomat process?

The process typically takes 15-30 minutes at Jawazat, provided all documents are in order.

3. Can I update my passport information online?

Currently, most Naqal Maloomat services require a physical visit to Jawazat, though initial appointment booking can be done online via Absher.

4. What are the working hours of Jawazat offices?

Jawazat offices typically operate from 7:30 AM to 2:30 PM, Sunday to Thursday. It is advisable to arrive early for a smoother experience.

5. What happens if I fail to update my passport information?

Failure to complete Naqal Maloomat may result in issues with Iqama renewal, travel restrictions, or fines.

Conclusion

Updating your passport information through Naqal Maloomat at Jawazat is a crucial step for expatriates in Saudi Arabia. Following the steps outlined in this guide will help you avoid common pitfalls and ensure a seamless process.